• Brand Strategy • Visual Identity • Business Comms
• Web Design • Application Development • Social Media
eSupport Health launched in 2019 as a business leader and service platform serving an unmet need in the Multiple Sclerosis category. Through extensive clinical research and ongoing pilot programs developing critical data, eSupport Health has created an effective and powerful coach-led method of improving the lives of individuals and families living with MS. The mandate was to define, launch and expand awareness of eSH, designing an optimized customer experience and the build out and implementation of a transaction based platform to serve the ongoing needs of all stakeholders.
We helped define a go to market strategy that included brand development, raising awareness, building on online community targeting key stakeholders including patients, caregivers, health care practitioners, investors and the media. In addition, we crafted a well defined web strategy that was supported with UX/UI approach and technical build of a web application designed to meet the needs to the MS population in terms of ease of use and daily management.
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